Why do I need to add my phone number?
Adding your phone number to your account ensures that people who do not have your email address, or are unsure which email address you have associated with your CURAGO account, can easily send Event Invitations to you via CURAGO. Once your phone number is associated with your account, you will no longer receive SMS or text message invitations, allowing all communication to flow through your CURAGO account.
How do I access my web based account?
CURAGO is accessible not only from the iOS application, but also provides each user access to a web-based version. To access your account via web, simply navigate to www.curagoapp.com and press the ‘Log In’ and enter your username and password.
Who sees my information and calendar?
Rest assured, all your information stays private among your family members. Members outside of the family will only see the specific events within their CURAGO calendars that they have been invited to by you or others.
How do I change my recover or change my password?
You can change your password anytime by signing out of your account, and then pressing the ‘Forgot Password’ link either from the log-in screen of the CURAGO App or web access. An email with a one-time use link will be mailed to your email address on file that will guide you through the reset process.
If I delete the CURAGO App, do I lose all my data?
No, all the information that you enter into CURAGO is stored on our secure servers, and not on the individual device or computer. Once you sign in to a new device with your secure log-in credentials, your information will automatically be loaded into the CURAGO app.
What platforms and browsers can I use to access CURAGO?
The CURAGO App requires iOS 9 or above, and we recommend the most current browser version of Safari, Firefox, or Chrome for web access. Note: CURAGO does not support use with beta versions of browsers or iOS.
How do I schedule events for others in my family?
There are two ways that you can create event for others in your family. When creating an event, you will notice at the top of the screen next to the ‘My Calendar’ a carrot. By touching here, you can easily change who the Event is being scheduled for. A second option is to go to any event that has been created, and within the ‘Guests’ section, select the ‘Change’ option next to the organizer and select a different family member.
How do I enter appointments into the Calendar?
(How can I schedule events every 1st, 2nd or 3rd day of the week?)
Creating events into CURAGO is a simple and quick process. By pressing the ‘Add’ button at the bottom of the screen, you can easily select ‘event’. From the text window that pulls up, you can type using natural language such as, “Dinner tomorrow at 7:00PM.” By hitting the Next key, all of the pertinent information is loaded into the event creation area. You can then determine if the event is an ‘All Day’ event, or if it repeats at a set frequency. Repeats such as every 1st, 2nd or 3rd day of a given week/month/year can be set by utilizing the ‘custom’ option.
Can I share events with others outside of my family?
Yes, you can easily share any event with people outside of your family. If you allow CURAGO to access your phone’s contacts, you can easily send invitations to events via email or cell phone number. Once individuals accept or decline invitations, you can easily see their attending status for the event.
How can I zoom in on the attached photo in an event?
Easily zoom in on any photo that is attached to an event. Simply tab on the image, or swipe down to pull up the image, and then use the standard pinch-to-zoom motion. To dismiss the image, swipe the image away in any direction.
What does it mean “User is in another family”?
Users of CURAGO can only belong to one family at any given time. If you see this message for an invitee to your family, they have either accepted an invite to another family, or they have started the process of setting up their own family. To resolve, simply have the invitee either leave their current family, or have them delete the family they have start to create from the ‘Manage My Family’ section. Once complete, the invitee will be able to accept the previous invitation sent via email.
How do I add members to my family that don’t have an email account?
To add a member to your family that does not have an email account (i.e. young children, pets, etc.), head over to the ‘Me’ tab, and then the ‘Manage My Family’ section. ‘Add Junior’ is an option provided, and only requires a name to be assigned to the new member.
Why can’t all my family members see my Lists?
First ensure that the list is marked ‘Visible to Family.’ If the issue persists, this is typically due to invitees not completing the family join process. Users that have not accepted the invite to your family will not have access until the process is completed. From the ‘Manage My Family’ section you can quickly see if a person’s invitation to your Family is still ‘Pending.’ Once the invitation is accepted and the person is a part of your family, all lists that are marked ‘Visible to Family’ will be displayed.
I don’t see some of my Lists, where did they go?
When Lists are completed, they are removed from the everyday view to reduce clutter. To access previous completed lists, simply press the check boxed icon in the top left screen of the List section. To reactivate a completed list, open the list and uncheck or add new items.
How do I turn on the CURAGO Widget feature?
The CURAGO Widget allows for a quick glance, and access to the app from the Widget screen of you iPhone. To activate, swipe right on your device from your lock screen or main device screen, scroll to the bottom where you will find an ‘Edit’ button. Tap ‘Edit’ to access Widgets that you can activate, and arrange the order they appear. Once active, the CURAGO Widget displays ‘What’s Next’ and will open the app to that Event when tapped on. Additional quick access buttons to the ‘Add’, ‘Calendar’ and ‘List’ sections are available as well.
I am having issues with my CURAGO App, and it keeps crashing?
Many app issues in general can be resolved by deleting and reinstalling the app. Rest assured all your CURAGO data is safe and sound as it is stored on our secure servers, and not on your individual device or computer. Once you reinstall, and sign in to the app, your information will automatically be loaded into the CURAGO app. If deleting and reinstalling the CURAGO app does not resolve the issue, please email us at email@example.com with details about the problem.
I need more help!
How do I delete my account?
We hate to see you go, but contact us at firstname.lastname@example.org with your request. Please provide your email address associated with your CURAGO account.